URBAN VIBES FAQ

Real Talk Real Answers

FAQ

Real Talk. Real Answers.

Everything you need to know before you cop your fit. No runaround.

❓ Questions

When will my order ship? Made to order in the USA. Production: 3–7 business days. Shipping: 3–5 business days (US). International: 2–4 weeks.

How do I track it? You'll get a tracking link by email once it ships. Check spam if it's not there in 7 days.

Can I change or cancel my order? Only within 12 hours of purchase — after that, it's already in production. Email us fast.

How do the shirts fit? Unisex, true-to-size, relaxed streetwear cut. Want oversized? Size up. Full size chart on every product page.

What if my order arrives damaged or misprinted? We'll make it right. Email us within 7 days of delivery with your order number and a photo. Replacement or refund — your call.

Do you accept returns or exchanges? Because every piece is made to order, we can't accept returns for size or change of mind. Damaged or defective items — always covered.

How do I wash my gear? Cold wash, inside out. Tumble dry low or hang dry. No bleach. Don't iron the print.

Are your designs original? Every one. Drawn in-house. No stock graphics, no recycled art.

Do you ship internationally? Yes — worldwide. Shipping and customs fees vary and are shown at checkout.

Do you do wholesale or collabs? Sometimes. Hit us up with the details.